1. Company information
Candriam owns and operates the Candriam site https:\\academy.candriam.com (the “Website”)
On this Website, “Candriam” (also called “Candriam Investors Group”) is the name used to designate Candriam Belgium: a limited liability company under Belgian law and approved asset management company, registered in the Brussels Register of Legal Persons (Register des Personnes Morales in French) under No. RPM 0462.569.739; its registered office is located at B-1000 Brussels, Avenue des Arts 58.
You can contact Candriam: https://contact.candriam.com
The editor responsible at law for this Website is Naïm Abou-Jaoudé (40, rue Washington, F-75008 Paris).
For any information related to the conditions under which Candriam may process your personal data and the exercise of your individual rights on your personal data please refer to section 10 [Insert a link to section 10]
2. Target groups and purpose of this Website
This Website has been designed for informational and educational purposes only. The contents of this Website cannot at any time substitute for readers’ own research or their technical and/or business judgment based on their personal situation. In no way should the information on this Website be considered to be an offer to buy or sell any financial instrument, neither should it be considered to be advice of any kind, whether legal, accounting, fiscal or other.
Neither the information nor the results supplied to visitors are intended to encourage the latter to undertake a particular transaction, or advise in favour of or against a particular transaction. Links to websites not controlled by Candriam are intended only as a service to the visitor and do not constitute advice, a form of advertising or a value judgment.
This Website does not constitute investment research as defined by Article 36, paragraph 1 of the Commission delegated regulation 2017/565. Candriam stresses that this information has not been prepared in compliance with the legal provisions promoting independent investment research.
3. Services available on this Website
This Website contains both informative data and a number of interactive applications. The interactive applications on this Website are those which supply applications on or via this Website which enable visitors to enter certain kinds of information and be notified of the result of their automated processing.
The results supplied to visitors are generated automatically on the basis of the data supplied by the latter. Candriam is therefore not in a position to verify data in any way. All publications and information available on this Website are for information only, whether they have been supplied by Candriam or its selected third parties. Candriam has exercised the utmost care as to the contents of the information and data supplied as well as to the results of all automated processes, and regularly updates this Website. However, Candriam does not explicitly or implicitly guarantee the completeness, accuracy and current applicability of these data and applications, or of the results supplied to visitors via any automated process.
Links and other references to third parties which are not companies linked or associated with Candriam should not be considered to be advertisements for such third parties.
When you visit this Website, Candriam will, in certain circumstances, automatically send cookies to your computer. These are small applications which are written on to your hard disk. They are quite harmless and intended to make the site easier for you to use. For instance, this is how your choice of language are recorded when you first visit the Website, so that thereafter you automatically access the Website in the language you selected at the time of your first visit.
If you do not want these cookies written on to your hard disk, you can set your browser in such a manner that they do not gain access to your hard disk. However, in such cases, Candriam is not in a position to guarantee the correct operation of the Websites under its control. You can also delete the cookies from your hard disk after each visit to the Website.
Candriam will treat the information collected via these cookies in a fully confidential manner, in accordance with the applicable best practices and with the applicable law including but not limited to provisions of the Belgian law on the protection of natural persons with regard to the processing of personal data implementing the General Data Protection Regulation 2016/679. .
6. Viruses, Trojan horses and other malware
Candriam guarantees that all the data it includes on its Website have been previously checked to ensure that they are free of all viruses and/or malicious software (e.g., malware, and Trojan horses). Candriam regularly inspects all items on the Website which can be downloaded by customers to their computer systems to ensure that they are free of the viruses and/or malicious software.
Despite the high degree of caution exercised by Candriam, the swiftness of change on the Internet and on Internet applications, as well as the development of related risks means that Candriam is unable to guarantee that all information is completely free of viruses at all times. In view of the risks of Internet use, Candriam strongly advises visitors to regularly scan all downloaded information, including that supplied by suppliers the visitor considers to be trustworthy.
Candriam shall not be held liable for any of the following, except in cases of malicious intent or gross negligence:
- any technical difficulty experienced by visitors to this Website, whatever the cause, including bugs, inadequate capacity, the visitors’ own hardware, software, browser, computer systems and their extensions, whatever their nature, and the software which enables them to access the Internet and this Website; the customization, installation, maintenance, processing and updating of the software, hardware, and computer systems and extensions concerned by this point shall remain the visitor’s sole responsibility;
- the consultation and/or use of the information on this Website;
- any damage attributable to events or third party manipulations over which it has no direct control, or force majeure, including damage relating to the use of links providing access to the present Website from other Website not under the control of Candriam, or to a Website which looks like the present Website, etc.
- any damage attributable to the exiting of the Website or incurred after the Website has been exited, even when the Website has been exited via a link on the Website;
- damage caused by errors, whatever their origin, which occur during the automated processing of the data entered by the visitor in the interactive applications, in so far as the interactive applications have not been developed by Candriam and this is clearly specified by means of a logo or other information;
- illegal access by a third party to, or illegal alteration by a third party of the visitor’s or Candriam’s computer systems, programming, programming code or software, as well as the ensuing direct or indirect damage;
- incomplete, inaccurate or obsolete data entered by the visitor when using the interactive applications; and
- Websites and website applications which are not managed by Candriam.
8. Applicable law and jurisdiction
Visitors agree that, insofar as allowed by law, the supply of information on this Website are performed under Belgian law. The courts of Brussels alone shall have jurisdiction in case of any dispute arising from the information on this Website, the following Website and Website pages, and their use by the reader. In such cases, only Belgian law shall apply.
9. Intellectual property rights
The contents of the present Website as well as the information supplied therein, programs, applications, trademarks and logos are protected by intellectual property rights belonging to Candriam or its suppliers. Readers/visitors to this Website shall comply with these intellectual property rights at all times and shall refrain from any infringement thereof and from any other use for which prior authorization has not been obtained from Candriam. No links whatsoever may be created from any other Website to this Website and/or Website pages without the express written consent of Candriam. This prohibition applies to all link types or techniques in which the name, address or any other element belonging to Candriam is included or displayed on another Website, or which enable surfers to enter the present Website via this other Website.
10. Protection of privacy
Candriam owns and operates the Candriam site https:\\academy.candriam.com
This Privacy Notice (“Notice”) sets out the basis on which Candriam processes personal data of the Website. Please read the following carefully to understand our views and practices regarding how Candriam handle personal data.
For the purposes of applicable data protection law (in particular, the General Data Protection Regulation (EU) 2016/679 (the “GDPR”), each Candriam entity referred to above is the “data controller” of your personal data.
Personal Data Candriam collect
Candriam may collect and process the following personal data:
Information you give to Candriam :
When you complete a form on our site or by corresponding with us by phone, e-mail or other electronic means, or in writing. This includes information you provide when you create an account on our site, subscribe to any of our services, search our site, make enquiries, , submit information or content to our site, when you report a problem with our site – including your name, email address, gender, postal address, telephone and fax.
Information Candriam collects about you:
With regard to each of your visits to our site Candriam may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Candriam site (including date and time); products, services or issues you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call us, percentage of achievements of educational programs available on our site
- Information about other people: If you provide information to Candriam about any person other than yourself, such as other employees of your employer, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us, and our outsourced service providers, to use it.
Purposes and Legal Basis for processing
Candriam processes your personal data when it is in its legitimate interests to do this and when these interests are not overridden by your data protection rights. Candriam have carried out balancing tests for all the data processing Candriam carry out on the basis of its legitimate interests, which Candriam have described above. You can obtain information on any of our balancing tests by contacting us using the details set out later in this Notice.
In particular Candriam monitors use of Candriam websites, and use your personal data to help Candriam to monitor, improve and protect its services and websites, both online and offline;
Disclosure of Your Personal Data
Candriam may share your personal data with its subsidiaries and/ or affiliates. Candriam may also be requested by your employer to share information with it about your percentage of completion of the educational training program provided by Candriam Academy. Please note that you have the right to object to the sharing of such information by contracting directly your employer.
Candriam may also share your personal data with trusted third parties including analytics and search engine providers that assist us in the improvement and optimisation of our Candriam Academy website.
Candriam may also disclose your personal data to third parties:
- If Candriam sell or buy any business or assets, in which case Candriam may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Candriam, its business, or its assets are acquired by a third party, in which case personal data held by it about its users, suppliers, or customers will be one of the transferred assets;
- If Candriam are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce agreements; or if Candriam reasonably consider this necessary; or to protect the rights, property, or safety of Candriam, our users, our customers, or others; and
- For the purposes of crime prevention and fraud protection.
Where Candriam Store Your Personal Data and How Candriam Protect it
Some of the Candriam subsidiaries and/ or affiliates and third parties to whom Candriam discloses your personal data (as described above) may be located in countries which are located in any country of the European Union but also countries outside EEA that do not provide a level of protection to personal data equivalent to that provided by your home country.
In order to provide adequate protection for these transfers, Candriam utilizes transfer mechanisms recognized by your home country, which may include executing appropriate contractual clauses based on and conforming to the EU model clauses. To obtain a copy of the transfer mechanism, please contact us using the details provided below.
Candriam takes reasonable steps to protect your personal data from loss or destruction.
Unfortunately, the transmission of information via the internet is not completely secure. Although Candriam will do its best to protect your personal data, Candriam cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk. Once Candriam has received your personal data, Candriam will use strict procedures and security features to try to prevent unauthorised access.
You have various rights with respect to our use of your personal data:
- Access: You have the right to request a copy of the personal data that Candriam holds about you. Please note that there are exceptions to this right, so that access may be denied if, for example, making the information available to you would reveal personal data about another person, or if Candriam is legally prevented from disclosing such information. You are entitled to see the personal data held about you. If you wish to do this, please contact us using the contact details provided below.
- Accuracy: Candriam aims to keep your personal data accurate, current, and complete. Candriam encourages you to contact using the contact details provided below to let Candriam know if any of your personal data is not accurate or changes, so that Candriam can keep your personal data up-to-date. You can also review and correct/ update some of your personal data by contacting through : https://academy.candriam.com/contact/
- Objecting, Restriction and deletion: In certain circumstances, you also have the right to object to processing of your personal data and to ask us to block, erase and restrict your personal data. If you would like us to stop using your personal data, please contact us using the contact details provided below.
- Porting: You have the right to request that some of your personal data is provided to you, or to another data controller, in a commonly used, machine-readable format.
- Complaints: If you believe that your data protection rights may have been breached, you have the right to lodge a complaint with the applicable supervisory authority or to seek a remedy through the courts.
Please note that there are exceptions to these rights, if, for example, Candriam are under a legal obligation to continue to process your personal data.
As a reminder, in France by application of article 40-1 of the Law n°78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, you have also the right to give instructions on the management of your personal data after you death.
How Long Candriam Keep Your Personal Data
Candriam will retain your personal data for as long as Candriam believe it necessary or desirable to fulfill its business purposes or to comply with applicable law, audit requirements, regulatory requests or orders from competent courts.
Personal data collected will be retained pursuant to our record retention policy, and in most instances will not be retained longer than two (2) years from the date of last use.
Changes to our Privacy Notice
Any changes Candriam may make to its Notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Policy.
If you wish to exercise any of your legal rights, write to us at DPO[@]candriam.com.